company policies

Health & Safety
 

Boore Decorating is also committed to ensuring that all work is carried out in a safe and secure environment, we are currently working on our H&S sheet

Privacy Policy

 

Information Collected Through the Site
When you contact us, your details may be retained to assist with your enquiry.

Some personal data is collected through the site when you voluntarily choose to provide us with personal data.

The Contact Form - The information collected via the form simply allows us to reply to you/answer any questions, etc.

 

 

Sharing and Usage on Collected Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

 

Your details will be used for correspondence and may also for marketing purposes by Boore Decorating. If you do not wish your details to be used for marketing purposes please contact us. marketing includes using photos and locations (not addresses) on our website, instagram, facebook and twitter platforms.

Environmental Policy Statement

 

 

We are committed to ensuring that there is minimal impact on the environment by removing waste in a proper and correct manner.

We are also committed to checking any new environmental products that come onto the market and will gladly discuss with our customers any concerns they may have as to the environmental impact these products may have.

Customer Care Policy

 

 

Boore Decorating appreciates that success in business is achieved through a high level of customer service.

It's our aim at Boore Decorating to follow our customer care policy prior, during and upon completion of work being carried out. We value a great level of service that leads to repeat business and further client recommendations for work, our reputation is our future source of work. 

 

Customer care policy

 

  • Maintain a service that is carried out in a professional manner.

  • To cater for individual client requirements fulfilling their requirements in both quality and service.

  • Liaise with the client/client representative to prioritise the work plan while maintaining a clean and safe environment

  • Respond to customer feedback.

  • Co-operate with client/client representative in a polite and professional manner on matters concerning all aspects of the work being carried out

  • Co-operate with client/client representative in complying with the clients Health and Safety requirements

  • Represent the company by acting in a responsible manner and presenting an acceptable appearance to maintain the image of both the business and the clients business. 

  • Deliver an appropriate level of service to achieve the standards within the context of the work in progress. 

 

 

Any complaints along with any other relevant complaint will be dealt with in accordance of the customer care policy. That is to respond to where reasonably practical at the earliest opportunity. 

BOORE DECORATING

PROFESSIONAL DECORATORS

© 2014 by Boore Decorating
Proudly created with Wix.com

8 The Sprig

Bearsted, Kent, ME14 4LH

info@booredecorating.co.uk

www.booredecorating.co.uk

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